NY Connects: Your Link to Long-Term Services and Support
Wed, Jan 8, 2020 8:00 AM - 9:00 AM EST
Presented by Viola Lipscomb
This presentation will focus on the functions of NY Connects, which is a state-wide initiative that requires every county in New York to have a program. It is a free resource for individuals, caregivers and professionals searching for community-based programs for those who want to age in place. The program provides residents with information, assistance, referrals and linkages to community-based organizations that provide long term services and supports, and also serves as the intake line for adult abuse referrals. The program helps older adults, individuals of all ages with disabilities, as well as caregivers connect with services and providers that will help them thrive in their homes and communities. This presentation will discuss NY Connects infrastructure, its partnerships, core functions, and available resources to help people age in place. While Ms. Lipscomb is based in Albany County, the core functions and responsibilities of NY Connects are the same across the state. She will also provide information on how to locate resources in your area.
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Viola Lipscomb is the NY Connects Coordinator of Long-Term Care at the Albany County Department of Social Services (DSS). She began her tenure with Albany County in 2006 as an Adult Protective Caseworker before being promoted to Senior Caseworker in NY Connects prior to proudly serving in her current role. As the Long-Term Care Coordinator, she organizes and co-chairs the Long-Term Care Council meetings with the Commissioners of DSS and Dept. for Aging, performs public education and outreach for the NY Connects program, works with the aging and disabled populations to identify needs, and offers technical assistance to the staff of the program. Viola received her Bachelor of Arts degree from the College of St. Rose and holds Master of Science degree from South University.